ARCTRAC™ CUSTOMER TRACKING MODULE
Online load tracking for Customers
An optional module that allows your customers to trace their own
shipments 24 hours a day, 7 days a week.
It enables use of the Internet to ensure pick ups and deliveries
are on time. It eliminates repetitive phone calls and faxes
to your customers to update logistics on a shipment and allows you
more time to move additional freight. It will save your dispatchers
lots of time as they won't have to answer as many phone calls and
won't have to waste time searching for shipment information.
Working with your customer confirmation, it provides your customers
with easily accessible, up to date information when they want it.
The Arcline Customer Tracking™ Module provides a
stable environment and user friendly interface. Customer I.D.
log-in and password protection, are part of the security features
added to prevent internal system intrusion. Your customers
only see their active work orders. It shows Work Order number,
Shipper's City, State/Province, Consignee's City, State/Province,
Pick Up location, date and time, Drop location, date and time, P.O.
number for customer, plus any notes that apply to that customer's
Work Order. All shipments display their current status, such
as assigned, picked up, and delivered.
For a demonstration of Arctrac™ Customer Tracking,